I want a refund, what should I do? Jenn L. October 22, 2019 18:19 Updated Follow We are unable to refund purchases. For 3rd party sites (Steam, GOG, etc.) the refund policy for the given site applies. If you have another question, please feel free to submit a support ticket. Related articles Refund and Cancellations Policy I bought a game through the Private Division Store, but I don't see the instructions or can't download the game I never received the confirmation email after I purchased the game. Welcome to Private Division Customer Support I saw the post stating that players who purchased the game before May 2013 will get expansions for Free. Does this apply to Steam purchases as well? Comments 0 comments Article is closed for comments.