I paid for a Gift Code, but never received it. What do I do? Jenn L. October 22, 2019 18:19 Updated Follow Make sure it is not in your spam folder. If you still don't see it, please send an email to KSP Support, or submit a ticket here to tell them what happened. Be sure to attach your receipt. Related articles I bought a Gift Code and I gave it to a friend. How do we redeem it? When will the Disintegration Beta start and how can I participate in it? I am trying to purchase a game through the Private Division store, but I can't see the Review section How do I get the game if I’ve already purchased it? If I buy the game now, will I have to buy it again for the next update? Comments 0 comments Article is closed for comments.