When you have a crash, sometimes our agents will ask you for the your DxDiag file to investigate your issue.
On Windows
Source: https://support.microsoft.com/en-us/help/4028644/windows-open-and-run-dxdiagexe
- Search for "Run" and open the Windows app
- Type in "dxdiag" and click "Yes" or "OK"
- Check through the tabs and perform all tests
- Click "Save all Information..." and save the text file to a location of your choice
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