If you experience a black screen when you launch Ancestors, this may indicate that your computer is below the minimum requirements for running this game. This issue is particularly common for computers with processors (CPU) containing only 2 cores.
Here are the minimum requirements for Ancestors: The Humankind Odyssey:
OS: Windows 7 Sp1 64-bit
RAM: 8 GB
CPU: Intel Core i5-2500K or AMD Phenom II X6 1100T
GPU: GeForce GTX 760 (4GB) or Radeon HD 7950 (3GB)
To find out what your processor (CPU) and graphics card (GPU) is, click on the Windows button, then type dxdiag without quotation marks and press Enter. The DirectX Diagnostic Tool window may take a few seconds to appear.
Your Processor will appear in the System tab. The number of cores contained by your CPU will be shown on this line, usually inside of the parenthesis.
Your Graphic card(s) will appear in the numbered Display tabs, one for each connected monitor.
If your screen goes black even though your computer meets the minimum requirements or you're not sure if it does, click on the "Save All Information..." button, save the file on your computer, and then send us a ticket with your file attached at this link: https://privatedivisionsupport.zendesk.com/hc/en-us/requests/new
We'll review your DxDiag and see what we can do to help!
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