Whether you've purchased the DLC or the Expansion Pass, you may encounter a problem if the DLC has not been properly installed.
The easiest way to confirm whether a DLC is detected by the game is to launch The Outer Worlds and take a look at the main menu. A panel on the right side should appear displaying that the DLC has been installed. If you don't see this, keep reading!
For Windows Store and Xbox One players:
Verify that the DLC has been installed from your Library. You may also need to visit the DLC's Store Page if you bought the Expansion Pass in order to install the DLC.
Windows Store users may need to access the DLC page from the Windows Store, and not the Xbox app on PC.
For PlayStation 4 players:
You can visit the DLC's Store page to verify that it has been installed. If you've purchased an expansion pass, your DLCs are not automatically installed. Instead, you will need to visit that DLC's store page, where you should be able to download and install the DLC. Once installed, the DLC should appear on The Outer Worlds' Main Menu as Unlocked. You can find out more information about Season Passes on PS4 by clicking here.
If the above doesn't work, you can also try restoring your licenses. Instructions can be found by clicking here.
My DLC is installed on my console/computer, but I still can't see it in-game!
If you're still experiencing some issues with the DLC or you have any other questions, please send us a ticket by clicking here.
In your email, be sure to let us know your platform and whether you've purchased the DLC or the Expansion Pass.