General Support

General Questions

• Welcome to Private Division Customer Support
• How to get your DirectX Diagnostic file
• Policy on posting copyrighted Private Division material
• Data Requests
• How can I get a game key for a Private Division game?

Technical Troubleshooting

• How to update a game
• Windows Troubleshooting
• Console Troubleshooting

Private Division Store FAQ

• Refund and Cancellations Policy
• Where is the Private Division's store?
• How to purchase a game
• I bought a game through the Private Division Store, but I don't see the instructions or can't download the game
• I am trying to purchase a game through the Private Division store, but I can't see the Review section